Canterbury
Overnight (1–2 Business Days) — $10.99
Rural South Island (3–5 Business Days) — $16.99

South Island
Overnight (1–2 Business Days) — $13.99
Rural South Island (3–5 Business Days) — $16.99

North Island
North Island Standard (2–4 Business Days) — $14.99
North Island Express (1–2 Business Days) — $24.99
Rural North Island (3–5 Business Days) — $19.99

Delivery timeframes are estimates and are calculated from dispatch. Courier delays may occasionally occur.

Enjoy free standard shipping on orders of $189 or more.

Free shipping applies to standard delivery only. Express delivery is not included and will be charged at the applicable express rate.

Rural delivery is included where available.

Need your gift there sooner? Express delivery is available to the North Island for $24.99, with an estimated delivery timeframe of 1–2 business days.

Orders placed before 11am NZT on business days will be dispatched the same day.

Express delivery is not included in our free shipping offer and will be charged at the full express rate, including orders over $189.

Delivery timeframes are estimates and may be affected by courier delays.

Once your order has been dispatched, you’ll receive a confirmation email with tracking details. If you don’t receive your tracking email, please contact us at info@titirobox.co.nz.

Please ensure your delivery address is correct and accessible. We cannot deliver to PO Boxes or take responsibility for delays caused by incorrect or inaccessible addresses.

Overnight and Saturday delivery services are not available for rural addresses. Please note that a signature may not always be obtained for rural deliveries.

Once tracking shows “Delivered”, please allow additional time for final delivery by your local rural delivery driver.

If your parcel arrives damaged or appears to be missing in transit, please contact us at info@titirobox.co.nz as soon as possible with your order number and photos where applicable.

For damaged parcels, please keep the original packaging while we investigate the issue with the courier.

Delivery delays may occasionally occur due to courier demand, adverse weather, traffic or other circumstances beyond our control.

If your gift has not arrived within the expected timeframe, please contact us at info@titirobox.co.nz and we’ll be happy to assist.

Titirobox is an online-only business and we currently do not offer a pick-up service. All orders are delivered by courier.